Privacy Policy
Last Updated: January 2026
Mobile Car Care Melbourne ("we," "us," "our," or "Company") operates the website mobile-car-care-melbourne.com. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, including any related features, content, and services offered thereon (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using this Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when completing forms or contacting us.
- Technical Data: Internet Protocol (IP) address, browser type, operating system, referring URLs, device identifiers, and other technical information automatically collected when you access the Site.
- Cookies: Information stored through cookies and similar tracking technologies to recognise your device and preferences.
- Usage Data: Pages visited, time spent on pages, links clicked, search queries, and other interaction data with the Site.
- Location Data: General geographic location information based on IP address (we do not collect precise GPS data without consent).
2. How We Use Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
- Conduct affiliate tracking and commission calculations for betting site referrals.
- Generate analytics and compile statistical data about Site usage and user behaviour.
- Improve and optimise the Site's functionality, design, and content.
- Send promotional emails, newsletters, and marketing communications (with your consent where required).
- Monitor and analyse trends, usage, and activities for Site security and fraud prevention.
- Respond to your inquiries, feedback, and customer service requests.
- Comply with legal obligations and enforce our Terms of Service.
3. Cookie Policy
The Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognise returning visitors and track usage patterns.
Types of Cookies We Use:
- Essential Cookies: Required for basic Site functionality and security.
- Performance Cookies: Collect anonymous data on how visitors use the Site (via analytics platforms like Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals to betting sites and affiliate commissions.
- Advertising Cookies: Enable targeted advertising and retargeting campaigns across the web.
Cookie Opt-Out: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect Site functionality. For more information about cookies and your choices, visit www.allaboutcookies.org.
4. Third-Party Links
The Site contains links to third-party websites, including casino and betting sites, and other affiliate partners. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
When you click on affiliate links to betting sites, you are leaving our Site and entering sites operated by independent third parties. These operators maintain their own privacy policies, which may differ significantly from ours. We do not endorse or control the privacy practices of linked sites, and we are not responsible for their collection, use, or disclosure of your information.
5. Your Rights
As a user accessing this Site from Australia, you have certain rights regarding your personal information:
- Right of Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete personal information.
- Right to Erasure: You may request deletion of your personal information, subject to legal and operational requirements.
- Right to Opt-Out: You may opt out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly.
- Right to Complain: If you believe we have violated your privacy rights, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of information and the context of processing:
- Contact Information: Retained until you request deletion or for up to 5 years if no contact occurs.
- Affiliate Tracking Data: Retained for the duration necessary to calculate and process commissions, typically 12-24 months.
- Analytics Data: Aggregated and anonymised data retained for historical reporting purposes.
- Cookies: Retention periods vary; most expire within 12 months, though some may be retained longer.
When information is no longer required, we securely delete or anonymise it.
7. Contact Us
If you have questions or concerns about this Privacy Policy, your personal information, or our privacy practices, please contact us at:
Email: [email protected]
Website: mobile-car-care-melbourne.com
We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Please note: This Site is intended for users aged 18 years and over. We do not knowingly collect information from minors, and if we become aware that a minor has provided personal information, we will take steps to delete such information promptly.